Shipping policy
SHIPPING POLICY
Processing Time: Orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Time: Once your order has been processed and shipped, delivery typically takes 5-10 business days within the United States. International shipping may take longer.
Tracking Information: You will receive a shipping confirmation email with tracking information once your order has shipped. You can track your package using the provided tracking number.
Fulfillment: All products are shipped directly from our trusted fulfillment partners. We do not stock inventory ourselves.
Shipping Costs: Shipping costs are calculated at checkout based on your location and order size. [Or if you offer free shipping: We offer free standard shipping on all orders over $X.]
Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us at contact@nightmaremerch.com within 7 days of the expected delivery date. We will work with our shipping carrier to resolve the issue.
Address Changes: Once an order is placed, we cannot modify the shipping address. Please ensure your shipping information is correct before completing your purchase.